About | Jones and Co Cleaning, Property & Lifestyle Solutions

Managing Director of Jones and Co, Ally Kelleher is perhaps one of the most driven people you may ever meet.

Ally is deeply passionate about the cleaning industry and its ever-increasing value in today’s active communities. As a working mother with more than 20 years in hospitality, real estate and small business, Ally knows as well as anyone that not one person can do it all.

In today’s world, our lives are busier and how we spend our time has changed, but up until now, the way we perceived the cleaning profession has not.

Ally has devoted the past few years to raising the bar in the cleaning industry and showing people what a great cleaning technician can do for them.

It’s personal, it’s affordable and it’s very much appreciated.

Jones and Co is a high quality Cleaning, Property and Lifestyle Solutions Business. It’s designed to help busy people take back their lives and do the things they want to do.

Spend your time on what really matters, your family, your career, your hobby, anything you like.

Let Jones and Co take care of the rest!

Promise and Commitment

Service

We care that your household, workspace or section receives the highest quality of service. We commit to bring you that service in line with our high standards and highly trained professionals.

Trained Professionals

We care that our high standards start with our selection process. Every team member is interviewed, assessed and screened. They receive a minimum of 3 months in-house training and have access to ongoing professional training, upskilling and development.

Insured

We care about our customers having complete peace of mind. We guarantee all our services are covered by public liability insurance.

Community building

We care about supporting our community, which is why we recruit locally and support our team to grow professionally and personally, to be able to realise their own potential and give back to their communities.

ENVIRONMENTALLY FRIENDLY

We care about our environment and where at all possible, we use the very best environmentally friendly products.

Our values

Jones and Co believe that we are all here by design and every person has value and purpose. Our vision is to make a significant and positive difference to the lives of our customers that improves their well-being and health.

Our Purpose

Our aim and purpose at Jones and Co is to revolutionise the industry and take it from good to excellent by setting a new standard of value for the cleaning industry and to change the perception of our industry so that it is a valued, rewarded and a priority service.

At Jones and Co, we value our people and we value our customers, in turn, our premium services are valued. This is ultimately what sets us apart from the rest.

People

Our people are what sets us apart from our competitors. We put people before profit.

Integrity

We pride ourselves on our high levels of trustworthiness, honesty and professionalism.

Equality

We believe everyone is of equal value and importance. As we individually succeed, in this we collectively succeed

Empowerment

Providing tools, knowledge, skill and the Jones and Co culture to make a positive change.

Respect

We stand for believing in building mutual respect between our clients, employees and the community.

Professionalism

Our commitment to setting the new standard in cleaning, means we have highly skilled and competent people that meet our standards.

Excellence

Consistently deliver exceptional quality of service.

Reliability

You can trust us to meet your needs.

FAQ's

How do you price your services?

Our services are based on a variety of components; labor, equipment, products, travel and on the space in which we are to clean. Every household, section and workspace is different so we are happy to provide a no-obligation estimate so you can have peace of mind.

For regular clients, after the initial service, a flat rate based on average time required is charged. Every service includes: one of our highly trained team members, all products and equipment and full insurance.

What is your cancellation policy?

Cancellations will be accepted up to 48 hours of the provision of services. For any cancellations under 48 hours please call us to discuss. Failure to give adequate notice will mean you are subject to 75 % of the regular service fee. This includes occasions when our team are not able to access your household, section or workspace at the scheduled time.

What type of training does your team receive?

Each team member goes through four phases in house training before working independently as well as ongoing up-skilling.

How far ahead should I book my service?

To enable us to accommodate your needs and time-frames we recommend 7 days’ notice; however, you can check our availability at anytime by contacting us.

How should I pay?

At Jones and Co we want to make things easy for you. We have flexible payment options on our affordable rates and now offer Oxipay, which means paying is even easier. We also accept cash and direct credit payments via internet banking.

Do I get the same team member each time?

We do our best to make this happen, however no matter which of our highly trained team members provides your service, you can rest assure that you will receive the same high quality Jones and Co service.

What about breakages or damages?

While breakages and damage are rare you can rest assure, all Jones and Co services are covered by our insurance, and any damage or breakage attributable to us will be discussed at the time and a suitable resolution agreed on.

Do I supply any cleaning items?

Jones and Co provide all equipment and cleaning supplies as needed. If there is a special product you would prefer us to use just let us know. We do have options to purchase our environmentally friendly products and cloths through Jones and Co that you can keep and use in between cleans?

Do I need to be there?

This is completely up to you. Most of our clients simply provide us with a key or an access code and we take care of the rest while you are out.

What happens if my scheduled service falls on a public holiday?

We will endeavour to give you advance notice when this occurs. We will discuss with you a suitable, alternative day/time.

Should I cancel my service if I am away on holiday?

While you relax on holiday, we can still take care of your property and business by doing some of those other tasks like cleaning the oven, doing a Deep Clean, cleaning the windows and any other tasks. Please make arrangements ahead of time to allow for this to happen. If, however you prefer to reschedule for when you return, please advise us as soon as possible.

We love what we do and are passionate about people - our customers, staff and suppliers. We care about the value that we all contribute to the communities we live in.

Life is not always easy and sometimes an extra pair of hands is all it takes to help them get back on track.

If you know someone who needs a helping hand - let’s talk!

Whether it be cleaning their house, washing/ironing, preparing meals or outdoor spruce up - tell us how we can provide a helping hand to a person you value. Simply fill in the details below or private message us on our Facebook page.

Helping Hands

My ‘Thursday Angels’ who make our home clean, sparkling and go the extra mile doing extra little things along the way which is so appreciated. Writing this as a “neat freak “ they definitely tick all the boxes.

Ang

"We have just signed up to Jones and Co Services and today was our first visit ! Well I tell you what ... it’s a company we will be sticking with for a very long time !!! We had Marie come and clean our oven today ... the most worst job in the world that everyone hates !!!!! Marie has made an impeccable job ! Her effort is appreciated so very much ! Marie has made our oven look like she literally installed a brand new one straight from the top ! 100 percent effort this lady has put into her work to represent Jones and Co ! Completely the best service I have ever used ! Can’t wait to experience the other services they offer ! Highly recommend to anyone who wants jobs done just to take that added stress off the home life !!!! Thankyou Marie and Ally !!!"

Nicole Jayne

I have known Ally for many years and trusted her team to clean both my home and rental properties. Their attention to detail is second-to-none, reliable and affordable – providing the best experience for tenants and one less thing for me to be worry about.

Daryl Taylor, Landlord

No job is too big or tough for the team at Jones and Co. They applied their cleaning know-how and expertise to my recently purchased home where the standard of cleanliness was less than desirable. It was the best feeling moving into an immaculately, freshly cleaned home – and I loved it so much they clean my home every fortnight.

Sumanth

Jones and Co cleaning provide a service that can only be described as ‘the best ever’. Very high standard of workmanship, this is coupled with a quality, trustworthy, professional, and friendly service. Recommend them wholeheartedly.

Therese & John

As a time poor Mum of 4 young children, I’m very appreciative of Ally and her fabulous cleaning team. Every dirty finger mark is removed and I would hate to think what state my home would have been in over the last 6 years without them working their magic every week. I truly am so grateful! X

Gemma

Receiving a Jones & Co gift voucher for several house cleans as a present after I had my 3rd baby, has been one of the best gifts we could have hoped for. Our family of 5 has seen the absolute value in having Jones and Co clean our home (giving us more time to spend together as a family) and to reduce the stress of me “doing it all” we’ve continued to use them.

Marlene Parks

An impeccable cleaning company. It never fails to surprise me how they get my house to sparkle, especially with two cats that moult. They know how to clean everything and it right. After slaving over my shower glass doors to remove the soap scum, Ally had it spotless after one go!

Rachel

My favorite day is every second Thursday because that’s the day Jones and Co clean my home. They do a fabulous job and always looks great.

Melany

Our concern with hiring a cleaning service was the risk of giving a stranger a key of our home. After talking to existing customers, our concerns were quickly dismissed - best decision ever!

Our home is definitely in safe, cleaning hands.

John Mathias

We engaged the services of Ally Kelleher and Jones and Co when our firm moved into newly renovated offices in Forsyth Barr House in 2018. Our office fit-out was high-end and we were very particular about the cleaning company we chose to help keep it looking sharp. We weren’t disappointed. Their service is thorough and professional and you know they really care about maintaining high standards. Ally runs an efficient and tight team and she herself is very approachable and hands on. We highly recommend Ally and her team at Jones and Co.

Rochelle Parry McMillan&Co. Lawyers, Dunedin

We have been very impressed with the quality of service and the professional but friendly attitude and would recommend them.”

Lynne Binns - PRP Barlow Justice Binns Limited